Pool maintenance and troubleshooting is a job for professionals. Shoreline Pools has the largest service team in the Northeast. Call us, and we can have a technician at your pool within two hours. But if you simply want information about basic pool care or safety, here are answers to some of the more common questions our service department receives.
A: Shoreline customers are all offered free safety inspections. There are three layers of protection that should be inspected and updated to ensure the greatest level of pool safety. They are: safety grates, suctions, and protective safety pumps. Our expert technicians can evaluate your pool, and can retrofit any swimming pool to meet current pool safety standards.
A: For temporary fencing we recommend a protective removable fence that is manufactured with nylon and is child safe. This fence can easily be removed if needed. For more information on safety fencing contact our Service Team.
A: New, efficient products can reduce your swimming pool electricity and power bill by as much as 50%. Current swimming pool pump technology also offers advanced safety measures that provide greater protection for swimmers.
A: Every pool is safer when it is covered rather than when it is open. An automated pool cover allows you to more easily cover your pool when it is not in use, and people tend to use their covers more when covering the pool only requires the flip of a switch. It is also important to note that by regularly covering your pool you can save up to 50% on fuel bills as a covered pool helps you maintain your pool temperature better.
A: There are two reasons to use a Winter Pool Cover during the off-season. First and most importantly, covering your pool saves lives. It is one of the most important safety precautions a pool owner can take. Second, by covering the pool you are significantly limiting the amount of dirt and debris that can invade your pool during the off-season and thereby tarnish the pool’s finish.
A: Absolutely. We have a host of safety product options that you can use in your pool area. Some of these include ring buoys, Sheppard’s crooks, and pool alarms. Safety products are readily available for all of our customers. If there is something that you would like to order please give us a call and speak with one of our Customer Care Representatives.
A: Absolutely. We have a host of safety product options that you can use in your pool area. Some of these include ring buoys, Sheppard’s crooks, and pool alarms. Safety products are readily available for all of our customers. If there is something that you would like to order please give us a call and speak with one of our Customer Care Representatives.
A: It is difficult to determine any water chemistry issues without a proper test of your water. Your eyes stinging may be an indication of mal adjusted pH, but in order to know for sure it is best to arrange for a Shoreline Service visit so that we can make sure that proper adjustments are made to your pool water.
A: That “chlorine” smell that you are experiencing is caused by Chloramines. It is an issue that can be easily corrected. Please call us so that we can arrange for a Shoreline Service visit and make the proper adjustment to your water chemistry.
A: Sanding the surface of a rough pool can sometimes improve the feel. However, it is also possible that your pool may need resurfacing. In order to provide you with the best solution, a Shoreline Service technician can come to your home, evaluate the problem and work with you to determine the best course of action.
A: There is a normal amount of water that most pools will lose every day. Common evaporation should be anything up to half an inch per day (1/2 inch/day). If you see more evaporation than that give us a call!
A: The indoor control panel lights remain on, but the pool equipment has been shut off at the local circuit breakers.
A: Immediately turn of all pool equipment at the local circuit breaker panel NOT the indoor Jandy controller. Then call the Shoreline Service team, and we will provide further instruction.
A: Yes, Shoreline can install a Jandy system with the necessary valves and remote controls.
A: We recommend using frost proof ceramic tile, that is equally as beautiful as natural slate tiling, but is much longer lasting.
A: Yes. We can make almost any change that you want to an existing pool. If you already own a pool and want to make design changes, or enhance areas of the pool (size, shape, depth, etc), we can definitely take care of that, as well as any changes you may want to make to the surrounding pool decking and landscaping.
A: Of course. Pool decking solutions have changed vastly in the last few years, and there are many new solutions that will enhance the design of your pool, have greater wear and tear, and require much less maintenance. Call a Shoreline Service Team member and we can set up an appointment to help you review all of your pool decking options.
A: Of course. Call a Shoreline Service Team member, and we can come to your house, inspect your current equipment area, and help you choose the best area of your property on which to relocate it.
A: Yes. You have probably seen all of the impressive options in automated pool coverings that currently exist. Although the best pools for automated covers are rectangular pools, call a Shoreline Service Team member, and we can come to your house and help you determine what your best pool cover options are.
A: Shoreline Pools is located in Stamford CT. We provide pool design, construction, restoration, maintenance, cleanup and repairs in Fairfield county CT and Westchester county NY and all surounding towns and cities including Ardsley, Bedford, Briarcliff Manor, Bronxville, Buchanan, Cortlandt, Croton-on-Hudson, Dobbs Ferry, Eastchester, Elmsford, Greenburgh, Harrison, Hastings-on-Hudson, Irvington, Larchmont, Lewisboro, Mamaroneck, Mount Kisco, Mount Pleasant, Mount Vernon, New Castle, New Rochelle, North Castle, North Salem, Ossining, Peekskill, Pelham, Pelham Manor, Pleasantville, Port Chester, Pound Ridge, Rye, Rye Brook, Scarsdale, Sleepy Hollow, Somers, Tarrytown, Tuckahoe, White Plains, Yonkers, and Yorktown.
